There are few reasons the toolbar does not appear.

1. The toolbar is installed in IE but it is still hidden. Try several times to make it visible. Not a joke only an IE bug.
- Click "Web Replay" button in the Standard IE toolbar several times.
- Select "View -> Toolbar -> Web Replay" in IE. If other non-Web Replay toolbar appears then select "View ->Toolbar -> other toolbar name". Due to a bug in IE Web Replay can appear under some other name in "View -> Toolbar" list.

2. The toolbar is only partially visible. Drag it to a line of its own. If you only see the name "Web Replay" and a chevron next to it, then drag the toolbar by the word Web Replay to make it occupy more space horizontally and then you will see all of it. If it does not move then you have your toolbars locked. Unlock them by un-checking "View -> Toolbars -> Lock the Toolbars".

3. Browser extensions are disabled. Run Web Replay Repair from Start/All Program/Web Replay Password Manager